You can send request by clicking "Forget Password" in member login page. Please input your registered email address to submit the request. Member ID and password will be sent to your registered email address instantly.
you may enter an incorrect member ID and/or password; or
you do not activate your member account. To do so, please follow the instruction in the member account activation email.
If you still need our assistance, please contact us by email to email@example.com.